*If your order is placed after 3pm (Mon. Fri), the weekend OR federal and company holidays, your order will be processed the next business day.
SHIPPING COSTS
We offer FREEStandard Shipping on all U.S. Domestic orders $35 and over** (excluding taxes)
Standard 3-5 business day Shipping (orders $35 and over)
Standard 3-5 business day shipping (orders under $35)
Standard 3-5 business day shipping (orders under $35 AND 1.01Ib and up)
FREE
$4.99
$6.99
**Offer only valid on Standard U.S. Domestic orders. This offer is valid after ALL discounts are applied. Order must be $35 prior to taxes being applied to total.
Hawaii, Alaska, U.S. Virgin Islands, Puerto Rico & International
Unfortunately, we DO NOT offer shipping to these regions at this time. We will keep you updated once this changes!
ORDERS TRACKING
When your order is ready to be shipped, you will receive a shipping confirmation e-mail. Most orders ship within 1-2 business days after the order has been placed. The e-mail will contain shipment details, the tracking number, and a link to the selected carrier site. To track the order, click on the tracking number located near the bottom of the e-mail.
MISSING/LOST PACKAGES, DAMAGED/STOLEN ITEMS
In order to prevent fraudulent claims, we cannot be responsible for packages once in the possession of the USPS service. If your package is stolen/lost or damaged by USPS we cannot replace the items. All lost packages are the responsibility of USPS. Please contact the nearest USPS to resolve any shipment issues. We only have the capacity to track your package.
ORDER CHANGES & CANCELLATIONS
To change or cancel your order, please email us ASAP (within 24 hours) upon placing your order.
🡺TO MAKE AN ADDRESS CHANGE:
To make an address change, please email us at hello@wessentials.com and make sure to provide accurate city, state, and zip code information. Abbreviations, misspellings, and other typos will result in incorrect recipient address, thus having to cancel your order and refund your purchase price. We can only ship to one address per order.
**Please note, once the order has shipped, we are not able to cancel or accept changes to orders.**
