Frequently Asked Questions

Check most frequently asked questions here, if you still need help then please contact us at

General Questions

Unfortunately, we do not have a physical location (just yet).

No worries! We are here for YOU after all. To ask anything, email us at Don't worry - we check it constantly and reply ASAP.


Please email and we'll help you find a solution.

Only one discount code may be used per order.

Discount code offer may not be combined with any other sale, promotion, discount, code, coupon and/or offer. Promotions have no cash value. Offer cannot be sold or otherwise bartered. Void where prohibited, taxed or otherwise restricted.


Wessentials currently ships to the U.S. domestic states.

Unfortunately, we do not offer shipping to Hawaii, Alaska, U.S. Virgin Islands, Puerto Rico, or other countries (international) at this time.

Here's how it works: you order, we process, then we ship.

Ordering takes a few seconds. Processing takes 2-3 business days - orders placed after 3PM are processed the next business day. Then one of our carriers takes it from there. You'll get a shipment notification email with a tracking number as soon as your package ships.